This privacy policy explains how we, Guitarweb Kuen, collect, process, and use personal data. We take the protection of your data very seriously and strictly adhere to the applicable legal provisions, in particular the Swiss Federal Data Protection Act (DSG) and the EU General Data Protection Regulation (GDPR).
1. Data Controller
Responsible for data processing on this website is:
We collect, process, and use personal data only to the extent necessary within the scope of using our online shop. Personal data includes all information that relates to an identified or identifiable natural person. This includes, for example, name, address, email address, telephone number, payment information, etc.
3. Purpose of Data Processing
The personal data collected by us serves exclusively the following purposes:
Processing of orders and contracts
Communication with customers
Customer support
Improvement of our offerings and services
Fulfillment of legal obligations
4. Disclosure of Data to Third Parties
We generally do not disclose your personal data to third parties unless we are legally obligated to do so. In some cases, we use service providers (e.g., payment service providers, shipping service providers) who receive personal data as part of order processing. These service providers are contractually obligated to treat your data confidentially and to use it exclusively within the scope of order processing.
5. Cookies
Our online shop uses cookies to facilitate and improve the use of our website. Cookies are small text files that are stored on your device and enable an analysis of website usage. You can disable the use of cookies in the settings of your browser, although this may lead to limitations in the functionality of our website.
6. Data Security
We take technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse. Our security measures are regularly reviewed and adapted to the current state of the art.
7. Your Rights
You have the right to obtain information about the data stored about you, its origin and recipients, and the purpose of data processing at any time. Furthermore, you have the right to correct, delete, or block your data. Please contact us using the contact details provided above.
8. Changes to this Privacy Policy
This privacy policy is updated as needed to reflect changes in our data processing or legal framework. The current version is available on our website.
